Testimonials
What our customers are saying
“[The] best integration experience I’ve had with incredible ongoing support”
“SyncMatters met every single one of our goals in integrating our HubSpot and NetSuite instances. They succeeded on each idea we threw their way. The team was very easy to work with and always provided a timely response by email between our weekly meetings. By far this is the best integration experience I’ve had with incredible ongoing support.“
Matt Byrne
- NuHarbor Security
“SyncMatters is a workhorse that just runs in the background. Not noticing it means that it is working and making me happy.”
Kristen Ritterbusch
- John Wood College
“... a business changing experience"
"SyncMatters has not been just a good experience, it“s been a business changing experience for us. It“s allowed us to build something that is an industry-changing system."
Michael Park
- Geekly Media
“Trujay's IntegrateHQ Team offered expert advice and eliminated duplicates. It has drastically changed our interactions with guests. We now consistently maintain data integrity.”
Catherine Hesik
- The Ranch Resort & Spa
FAQ
Which systems do you connect to?
You can review our list of connectors here. But if you need something that's not on the list, just leave us a message and we'll be happy to investigate it for you!
How long will a custom integration take?
Most integrations will take approximately 2-3 months to configure, test, and enable.
What is your stance on software licensing and feature access?
We do not charge based on the number of connectors, API calls, or objects that sync. We oppose practices that deliberately exclude important features from certain product tiers, a practice known as crippleware.
What does the standard plan include?
Our standard plan includes a monthly account fee that provides access to the platform, unlimited connectors, unlimited integrations, unlimited users, and unlimited access to your preferred features. It also includes a generous metered resource allowance, covering integration run-minutes or data processing capacity per month.
Do you support adjustments based on scope and support needs?
Yes, we understand that some integrations may require more time to scope and set up, need additional support, or have higher daily run times or data processing needs. We believe it's reasonable to adjust the customer's setup or monthly support charges accordingly.
What happens if I need more resources than the included allowance?
If you need more resources than what the included allowance covers, SyncMatters allows you to pay for the overage at always low rates, ensuring you can scale your integrations as needed without excessive costs.
How tech savvy do we need to be?
Not at all! You bring your use case, and we'll translate it into proper requirements for implementation.
