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SyncMatters Subprocessors

Last updated 17th July 2024

SyncMatters provides a great deal of transparency regarding how we use your data, how we collect your data, and with whom we share your data. To that end, we provide this page, which details sub-processors used by our online Service Offerings.

If you make use of the SyncMatters Professional Services consultants then, to meet the specific needs of your project and in consultation with you, the consultants may use other sub-processors.

Name of Sub-processor

Description of Processing

Location of Processing

Amazon Web Services Web application hosting and related services.
United States
Google Corporate email system, document storage, web analytics. United States
Hetzner Web application hosting and related services. Germany
HubSpot Corporate website, web analytics, customer support, web chat messaging. United States
Loom Product videos/screen shares; video/screen shares to respond to customer requests/questions; shared via a Loom-hosted link. United States
Mailgun Email parsing and related services. United States
PandaDoc Electronic contracts. AWS (unspecified)
Prighter Prighter is our nominated GDPR representative in the EU and the UK. Their platform allows entry and management of GDPR data subject requests. European Union
Slack Internal team messaging. United States
Stripe Payment processor. United States
Xero Corporate financial system. United States
Zoom Videoconference services. Global (Account location: United States)


As SyncMatters evolves, the third-parties and sub-processors that we engage with may also change over time. Please check back here to stay up to date.